We hope you love your purchase. If not, feel free to send it back to us!
Our return policy is for ONLINE STORE CREDIT ONLY. Credit does not expire.
Items are eligible for return if:
- All items are un-worn, un-washed, un-altered and have the original tags still attached
- Items are received within 14 days from the original purchase date
- All items must be returned free of smoke odor, make-up, deodorant, perfume, or other stains
All sale merchandise, is a FINAL SALE and not eligible for return.
If you receive incorrect merchandise or merchandise you believe to be defective, please contact us. All claims must be made within 7 days of purchase date.
Returns can be mailed to:
Blue Flamingo Studio
1166 W. Washington St.
Stephenville, TX 76401
We also suggest that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in transit to us.
Please include a short note, or email us explaining the return to assist us in processing your credit.
Once we receive your items they will be processed within 1-3 business days. At which time, you will be issued a store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.
Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. If you would like to change the size of an item, feel free to contact us via e-mail at firstname.lastname@example.org.